Effective Date: June 26, 2025
Website: https://ezyscrap.com.au
At EzyScrap | Cash for Cars, Scrap Metal & Towing Canberra, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website. Our practices comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who We Are
Our website address is: https://ezyscrap.com.au.
We are a family-owned Australian business providing cash for cars, scrap metal collection, towing services, and auto wrecking across Canberra and surrounding areas.
What Personal Data We Collect and Why
1. Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymised string (hash) created from your email address may be provided to the Gravatar service to determine if you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture (if applicable) becomes visible to the public in the context of your comment.
2. Media Uploads
If you upload images to the website, please avoid uploading images that include embedded location data (EXIF GPS). Visitors to the site can download and extract this data from images.
3. Cookies
We use cookies to enhance your experience. Cookies are small files stored on your device and may include:
- Comment cookies: If you leave a comment, you may opt in to save your name, email, and website in cookies for convenience. These last for one year.
- Login cookies: Set when you log in, lasting two days to two weeks depending on your preferences.
- Editor cookies: Created when editing or publishing articles. These contain no personal data and expire after one day.
- Session cookies: Temporary cookies for website performance and security.
You can modify or delete cookies through your browser settings.
4. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves exactly as if you visited the external site, which may:
- Collect data about you
- Use cookies
- Track your interaction with their content
We are not responsible for the privacy practices of these external websites.
5. User Accounts and Forms
If you submit your personal information via forms (e.g., quote requests, contact forms), we may collect:
- Your name
- Phone number
- Email address
- Vehicle or scrap metal details
- Address (for pickups or towing)
This information is used to provide services, respond to enquiries, and send quotes.
Who We Share Your Data With
We do not sell or rent your personal information. Data may be shared with:
- Staff and contractors to provide services
- Third-party spam detection systems (e.g., Akismet)
- Hosting providers and secure payment systems (if applicable)
- Legal authorities when required by law
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- Comments: Retained indefinitely along with metadata
- Registered users (if applicable): Personal data is stored in user profiles
- Quote/form submissions: Retained securely for internal use, record-keeping, and compliance
Users can see, edit, or delete their personal information at any time (except usernames). Website administrators can also access and update user data.
What Rights You Have Over Your Data
If you have an account or have left comments, you can request:
- A copy of the personal data we hold about you
- That we delete any personal data we hold about you
This excludes any data we are required to retain for administrative, legal, or security purposes.
To make a request, please contact us using the details below.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Data submitted via forms may be processed and stored securely within Australia or by reputable third-party services (e.g., website forms, email systems) that comply with privacy laws.
Security of Your Information
We use reasonable administrative and technical measures to protect your information, including:
- SSL encryption
- Secure form submissions
- Limited access controls for staff
- Reputable hosting and website firewall protection
Third-Party Plugins and Tools
We use Really Simple SSL and related add-ons to manage site security. These plugins do not process any personal identifiable information, and therefore are not subject to GDPR or other privacy concerns.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
For any privacy-related questions or to request access to your personal information, contact:
EzyScrap | Cash for Cars Canberra
17 Baillieu Court, Mitchell ACT 2911
Phone: 1800 553 753
Email: admin@ezyscrap.com.au
Website: https://ezyscrap.com.au